Policies, Terms and Conditions

EFFECTIVE DATE: 09/01/2019 – LAST UPDATED: 09/01/2019

Our Policies
These Civil Terms & Conditions of Service apply to the Internet website and any other digital properties (collectively, the “Site”) operated by Eddie Holdings LLC, dba Civil LTD (“Civil”, “we”, or “us”). These terms and conditions govern your access to and use of this website as well as all transactions conducted on or through this site. Please read the following terms and conditions of use carefully before using this website.

Payment
Charges to your credit card will appear as “CIVILSLEEP.COM”. We gladly accept Visa, Mastercard, Discover, and American Express credit cards. However, we are not able to process some form of debit cards.

Product Returns
We want you to be 100% satisfied with your purchase, so we’re offering a 30-day return policy after you receive your product, where you are eligible for a full refund within the first 30 days. If the product does not meet your expectation, you may return the product to receive a full refund.

Due to inevitable fraudulent activity we have set the guidelines below. The 30 Day refund policy only applies to 1 product per customer. If you purchase more than 1 product, you will only be eligible to return 1 of those products.

To learn more, please reach us at:
Email: support@civilsleep.com

Shipping Policy
We ship all of our products through the United States Postal Service, through one of the two services:

Free Standard Shipping: First-Class mail is provided to you at no cost and will arrive in 5-7* business days.

Priority Mail: For an additional $7.00, priority mail will arrive in 3-5* business days.

*Please note, USPS does not operate on Sundays or federal holidays. For any other questions regarding shipping, please send us an email at support@Civil.com

Privacy Policy
Please see our privacy policy for additional terms that govern your use of this web site.

Terms Of Use
By accessing and using this site, you agree that you have a duty to read these Terms and Conditions, that you have done so, and that you accept these Terms and Conditions in full, including, without limitation, the Disclaimer and Limitation of Liability set forth further below. Furthermore, you understand and accept that you are precluded from using lack of reading as a defense against all remedies contained herein. If you disagree with any part of these Terms and Conditions, please do not use this website.

Changes
These Terms and Conditions are subject to change by Civil at any time in its discretion. Your use of this site, including any product order, after any such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please regularly review these Terms and Conditions.

Access To This Site
You must be eighteen (18) years or older to use this website, including to purchase goods or services on our website. If you are under eighteen (18) years of age, you are not permitted to access this website for any reason. By using this website (and agreeing to the Terms and Conditions) you warrant and represent that you are at least eighteen (18) years of age. Due to the age restrictions for use of this website, no information obtained by this site falls within the Child Online Privacy Act (COPA) and is not monitored as doing so.

To access this site or some of the products and resources it has to offer, you may be asked to provide certain personal information or other details for registration or order purposes. It is a condition of your use of this site that all the information you provide to Civil be true, accurate, current and complete. If you provide any untrue or inaccurate information, or if we have reasonable grounds to suspect that such information is untrue or inaccurate, we may suspend or terminate your account and refuse all current and future use by you of our website. Account information and certain other information about you are subject to the terms of our Privacy Policy.

Use Of This Site
All products on this website are intended for legal use and may not be used or discussed in a manner that is illegal. As the consumer, it is your responsibility to know your local, state and federal laws before making your purchase. Any governmental employee, agency, or agent must identify themselves to the operators of The Company upon their entering the site, and when ordering any products from our site. The Company reserves the right to request a scan of any customer’s photo ID for age verification before shipping an order.

You agree to use our website only for lawful purposes. Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including of a Civil or other licensed employee, host, or representative, as well as of other members or visitors to this site, is prohibited. You may not upload to, post, distribute, or otherwise publish or transmit through this site any content or material of any kind which is unlawful, fraudulent, libelous, defamatory, obscene, profane, threatening, derogatory, invasive of privacy or publicity rights, abusive, illegal, or which we otherwise deem objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any applicable local, state, national, or international law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Hyperlinks
This website may contain links to third-party websites. The Company provides these hyperlinks as a convenience only and does not sponsor or endorse any of these sites or their contents. The Company is not responsible for the content of, and does not make any representations or warranties regarding the content or materials on, such linked third-party websites. If you decide to access or rely on information at a linked third-party website, you do so at your own risk.

Civil has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Civil. Nonetheless, Civil seeks to protect the integrity of its website, and therefore requests any feedback on sites to which it links, including if a specific link does not work.

Trademarks And Copyrights
Trademarks, service marks, logos, graphics, images, HTML, codes, multimedia clips, Java codes, button icons, banners and software appearing in this site are our property or the property of the party that provided the trademarks, service marks, logos or copyrighted material to us. We, and any party that provided any of the foregoing to us, retain all rights with respect to any of our or their respective trademarks, service marks, logos and copyrighted material appearing in this site. Our trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

DISCLAIMERS

Website And Medical Information Disclaimer
This website contains general information and content about diet, health and nutrition. This information and content is not advice, and should not be treated as such. The contents of this website are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical condition.

The general information and content on this website is provided “AS IS” without any representations or warranties of any kind, express or implied. Civil makes no representations or warranties whatsoever in relation to any health information on this website.

You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition, you should seek medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in Company materials or provided by any Company representative, none of which information is intended to be a substitute for medical diagnosis, advice or treatment. If you are considering making any changes to your lifestyle, diet or nutrition, including taking any nutritional, herbal or homeopathic supplement, you should consult with your doctor or other health care provider before doing so. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Neither the Company nor its representatives is providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other Company materials or provided over the phone or in email correspondence. All of the information on this website, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Civil does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not or no longer accurate or complete.

Indemnity
You will indemnify and hold us and our subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (collectively, the “Indemnified Parties”) harmless from any breach of these Terms of Service by you, including any use of Content other than as expressly authorized in these Terms of Service. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, attorney’s fees and expert witness fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.

U.S. Law Applies
This site is intended for users located in the United States. It is up to you to determine whether accessing this site and purchasing our products are legal where you are. You access this site and purchase our products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations and treaties.

Food And Drug Administration (FDA) Disclosure
Statements on this website have not been evaluated by the Food and Drug Administration. All products sold on Civil are not intended to diagnose, treat, cure, or prevent any disease.

Hemp/THC Disclaimer
All hemp products may contain trace amounts of THC. We can’t guarantee you’ll pass every drug test out there. Purchase with discretion.

How To Contact Us
If you have questions or concerns about these Terms of Service, the practices of this site, or if you are interested in reprinting any of the Content of this site, please contact us at:

Civil Sleep
511 Avenue of the Americas
New York, NY 10011